Unlayered 3D™

Privacy Policy

Last Updated: August 2, 2026

1. Introduction

Welcome to the Unlayered 3D website (the “Website”), owned and operated by Unlayered 3D, Inc. (“Unlayered 3D,” “we,” “our,” or “us”).

We respect your privacy and are committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, disclose, store, and safeguard information when you visit our Website, contact us, submit information through our forms, access restricted pilot resources, or purchase pilot products from us.

This Privacy Policy is incorporated into and forms part of our Terms of Use. By accessing or using the Website, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

A. Information You Voluntarily Provide

We may collect personal information that you voluntarily provide when contacting us, submitting forms, requesting information, participating in our pilot program, or purchasing a pilot product. Such information may include:

  • Name
  • Email address
  • Company name
  • Location
  • Responses to “What Best Describes You?”
  • Industry
  • Geographic region (“Where are you?”)
  • Intended use case for 5-axis 3D printing
  • Any additional information you choose to provide through free-text fields, emails, or other communications

Providing this information is voluntary. However, certain information may be necessary for us to respond to your inquiry, administer our pilot program, or fulfill a purchase.

If you provide your email address, we may use it to communicate with you regarding your inquiry, purchases, pilot participation, products, software, services, company news, events, promotions, marketing materials, newsletters, and other information that may be of interest to you, where permitted by applicable law. You may opt out of marketing communications at any time as described in this Privacy Policy.

B. Purchase Information

If you purchase a pilot product from Unlayered 3D, we may maintain business records relating to your purchase, including:

  • Purchaser name
  • Company name
  • Shipping address
  • Billing address
  • Order history
  • Product purchased
  • Payment status
  • Customer communications relating to the purchase

Payments are processed by independent third-party payment providers, including Stripe and PayPal. Unlayered 3D does not receive or store complete payment card numbers, security codes, or other payment credentials.

C. Pilot Access Information

Authorized pilot customers may be provided with a unique Pilot Access Code that allows access to restricted portions of the Website containing pilot documentation, software downloads, setup guides, product information, purchase information, and other pilot resources.

In connection with administering the pilot program, we may maintain records associated with Pilot Access Codes, including:

  • Access authorization
  • Associated customer or organization
  • Download activity
  • Access logs
  • Customer support history
  • Other information reasonably necessary to administer the pilot program, maintain Website security, provide support, and protect our intellectual property

A Pilot Access Code is provided solely for authorized pilot participants and does not create a public user account.

D. Information Collected Automatically

When you visit our Website, including restricted pilot areas, certain technical information may be collected automatically, including:

  • IP address (or anonymized or truncated IP information where applicable)
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Referring website
  • Approximate geographic region
  • Date and time of access
  • General Website performance and usage statistics
  • Access logs relating to restricted pilot resources where reasonably necessary for security and administration

We currently utilize Vercel Analytics and Google Search Console to monitor Website performance, reliability, usage trends, and discoverability.

3. How We Use Information

We may use the information we collect to:

  • Respond to inquiries and requests;
  • Evaluate interest in our products and pilot program;
  • Administer the pilot program and provide access to restricted pilot resources, documentation, software downloads, and related materials;
  • Process and fulfill purchases;
  • Coordinate shipping and customer communications;
  • Provide customer support;
  • Operate, maintain, and improve our Website;
  • Analyze Website performance, reliability, and user experience;
  • Protect the security and integrity of our Website and restricted resources;
  • Detect, prevent, or investigate fraud, misuse, or unauthorized access;
  • Send communications regarding our products, software, services, company news, pilot programs, events, promotions, newsletters, marketing materials, or other information that may be of interest to you, where permitted by applicable law;
  • Comply with applicable legal obligations; and
  • Enforce our agreements, policies, and legal rights.

4. Cookies and Similar Technologies

Our Website may use cookies and similar technologies necessary for the operation, security, and functionality of the Website.

We also utilize privacy-focused analytics technologies to better understand Website performance and improve the user experience.

We do not currently use advertising cookies, third-party advertising networks, or technologies for cross-context behavioral advertising.

Please refer to our Cookie Policy for additional information regarding our use of cookies.

5. How We Share Information

We do not sell or rent your personal information.

We may disclose personal information only when reasonably necessary to operate our business or comply with legal obligations, including to:

  • Payment processors (such as Stripe and PayPal);
  • Website hosting, infrastructure, and analytics providers;
  • Shipping and logistics providers;
  • Professional advisors, including legal, accounting, insurance, and other business advisors;
  • Government authorities or law enforcement where required by applicable law or legal process; or
  • A successor organization in connection with a merger, acquisition, financing, corporate reorganization, or sale of all or substantially all of our assets.

We require our service providers to use personal information only as reasonably necessary to provide services on our behalf.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including administering the pilot program, maintaining business records, processing purchases, providing customer support, sending communications, complying with legal obligations, resolving disputes, protecting our intellectual property, and enforcing our agreements.

7. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting information over the Internet or storing electronic information is completely secure. Accordingly, we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your jurisdiction and applicable law, you may have certain rights regarding your personal information, including the right to:

  • Request access to personal information we maintain about you;
  • Request correction of inaccurate personal information;
  • Request deletion of personal information where required by applicable law; and
  • Opt out of receiving marketing or promotional communications at any time by using the unsubscribe link included in our marketing emails or by contacting us at info@unlayered3d.com.

Please note that even if you opt out of marketing communications, we may continue to send you transactional or service-related communications relating to purchases, pilot participation, software downloads, product updates, security notices, or other administrative matters.

We will respond to applicable requests in accordance with applicable law.

9. Children’s Privacy

Our Website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13.

If we become aware that personal information has been collected from a child under 13 without appropriate consent, we will take reasonable steps to delete such information.

10. International Visitors

Unlayered 3D is located in the United States.

If you access the Website from outside the United States, you understand that your information may be transferred to, processed, and stored in the United States, where privacy laws may differ from those of your jurisdiction.

11. Changes to This Privacy Policy

We reserve the right to modify, update, or revise this Privacy Policy at any time, in our sole discretion, to reflect changes in our business, legal obligations, technologies, services, products, or privacy practices.

When changes are made, we will update the “Last Updated” date at the top of this Privacy Policy. Unless otherwise required by applicable law, the revised Privacy Policy will become effective immediately upon posting on the Website and will apply prospectively from that date.

Your continued use of the Website after a revised Privacy Policy has been posted constitutes your acknowledgment of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically to remain informed about our current privacy practices.

12. Contact Information

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us at:

Unlayered 3D, Inc.
Email: info@unlayered3d.com